Order when you order or after you have ordered, there is no time limit for the ALMA SOLAR maintenance contract. From our shop you can order this service now.
Technical telephone support
The contract applies as soon as you have connected your inverter to the internet and sent your access to our technical team. From that moment on, a technician is dedicated to your installation and ensures regular monitoring of your installation.
Transparency on prices
You pay your maintenance contract once a year. 1 month before the end of your contract, we will contact you to validate the renewal of your contract. At a rate of €299 per year, there are no nasty surprises.
We monitor the performance of your installation remotely and manage your installation to ensure the best performance over time of your inverter, batteries and solar panels.
If you have an inverter failure, a diagnosis is made within 48 hours by your technician. If the inverter has to be replaced or exchanged, we call in WORKEE. Its intervention will be in addition to the maintenance contract and will be subject to an estimate to be validated by you.
Management of your contract
The contract is applied from the end of the installation with a dedicated technician. Breakdowns prior to this contract or related to the installation cannot be managed. As soon as the ALMA SOLAR technician activates your maintenance contract, he will determine the correct status of your installation.
The maintenance contract cannot be activated if your installation is not functional at the time of subscription.