Alma Solar installer
1. Who do I pay for the installation service?

When you request an Alma Solar installer, all your order is paid for through Alma Solar.

With regard to installers from the directory, the installer is paid directly for the service.

We advise you to consult at least 3 professionals to compare quotations.

2. How does the Alma Solar installation service work?

It's quick and easy. In your basket, select the delivery method. After you have chosen a delivery option, we suggest you use an Alma Solar installer depending on your locality. You then choose the level of assistance you want depending on your project and you pay on line. The advantage: 1 single order for all services.

The installer makes an appointment with you within 48 hours.

When he comes out to you, he will guide you through all the installation stages, make your site safe and carry out a 40-point inspection.

You can also choose the Alma Solar installer upstream from the order. For that you come here.

Tip: Amateurs, request an Alma Solar installer to make your installation comply and then benefit from free Alma Solar fully comprehensive insurance for your PV kit.

3. Does the Alma Solar installer fit the solar panels?

The Alma Solar installer doesn't do it himself but helps you and accompanies you throughout the installation of the kit. He works between half a day and 2 days depending on your need for assistance.

4. How do I make an appointment with the Alma Solar installer?

You have to go to the "my installer" tab -> "Alma Solar installer" -> Click on your region. Place the order for your chosen package. The Alma Solar installer will contact you within 48 hours after your order. You don't have to do anything.

5. What does the installation service include?

There are 3 levels of assistance. The basic package at 600 Euros inc VAT for assistance for half a day

The standard package for 1200 Euros inc VAT for assistance for one day and

The complete package at 2400 Euros inc VAT for assistance for 2 days.

This service is aimed at individuals who have some knowledge of DIY and electricity and who wish to have their site made safe and compliant. All packages include free access to the warranties " All risk insurance Alma Solar".

6. How can I place a review on the Alma Solar installer?

We are particularly attentive to the level of quality of our services. This is why, after your installation, you will receive an email and/or text to ask you about your level of satisfaction.

You can also go directly to the feedback page on on Alma Solar and click on the link "Give your opinion".

7. I wish to place my order for equipment and request an Alma Solar installer later. Is this possible?

You can very easily place your order on the Alma Solar site and after you receive your equipment request an Alma Solar installer from the page "my Alma Solar installer".

8. What installation solutions does Alma Solar offer?

Alma Solar wants to offer the best possible service and assistance to all our customers, whatever their needs are. This is why we offer 2 solutions for installing your PV panels.

1/ We have compiled a directory with installers close to your location which we recommend. You can choose the installer closest to you and make an appointment with him. Alma Solar merely acts as an intermediary.

2/ Alma Solar has also created its own professional network. These are qualified  Alma Solar installers who come to you and help you install your PV kit. There are 3 assistance packages for you to chose from depending on your needs and technical skills.